Privacy Policy
Last Updated: May 27, 2025
At Portable Backdrops (www.portablebackdrops.com), your privacy is important to us.
This Privacy Policy explains how we collect, use, share, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
1. Who We Are
Portable Backdrops is operated through our website at www.portablebackdrops.com.
For any privacy-related inquiries, you can reach us at info@portablebackdrops.com.
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- Full name
- Email address
- Payment information
- Shipping location/address
- Geolocation data
- IP address and user identifiers
- Cookies and analytics data
- Information submitted via our contact form
- Information provided through our marketing subscription form
- Messages sent via live chat
3. How We Collect Your Data
We collect your data through the following means:
- Forms filled on our website (contact, purchase, subscription)
- Cookies and tracking technologies (e.g., analytics)
- Live chat messages
- Website hosting and form submissions managed through Wix
4. Why and on What Legal Basis We Collect Your Data
We collect and use your personal data for the following purposes and legal bases:
- To process and fulfill orders: Performance of a contract
- To respond to customer inquiries and provide live chat support: Legitimate interest
- To send marketing communications (only with your consent): Consent
- To analyze website traffic and improve user experience: Consent (for analytics cookies)
- To comply with legal and accounting obligations: Legal obligation
5. Sharing of Data
We only share your personal data with trusted third-party services to help us operate our business effectively:
- Meta Business Suite & Marketing – for advertising and retargeting (only with consent): https://www.facebook.com/privacy/policy
- QuickBooks – for accounting and invoicing: https://quickbooks.intuit.com/global/privacy/
- Wix – for website hosting and customer management: https://www.wix.com/about/privacy
These third parties are bound by their own data protection obligations and do not use your data for any purpose other than what we authorize.
6. Data Retention
- We retain your data unless you request deletion or unsubscribe from communications.
- Purchase records are kept indefinitely for legal and accounting purposes.
7. Cookies and Tracking
We use cookies and similar technologies to analyze website traffic, personalize content, and provide support.
Cookies are small files placed on your device to help the site function effectively and to collect analytics information.
Upon visiting our site, you will be presented with a cookie banner where you can consent to or reject non-essential cookies. Essential cookies are used by default.
You can manage or disable cookies through your browser settings. Continued use of our website implies consent to our cookie practices when accepted in the banner.
8. Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, firewalls, and access controls. Only authorized personnel have access to your data.
9. Data Transfers Outside the EU
Your data may be transferred to and stored in systems such as Meta, Wix, and QuickBooks, which may be located outside of the EU.
We ensure that such transfers are lawful and protected under GDPR-compliant safeguards, such as standard contractual clauses or certifications.
10. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Object to or restrict processing
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at info@portablebackdrops.com.
11. Contact
If you have questions about this Privacy Policy or how we handle your data, please contact:
Portable Backdrops
Email: info@portablebackdrops.com